This post strays a little bit from my normal blogging, but it’s been something on my mind lately that I need to hash out on my keyboard.
We have a problem with trust in organizations today. Nothing earth shattering about that statement. I personally believe it’s closely connected (unfortunately) to a much larger issue of trust in today’s world. I can’t blame anyone for feeling this widespread lack of trust. Our trust has been broken…too many times in recent years…often by tragic events…leaving us feeling vulnerable, yet also determined to look out for ourselves and those we love the most. This sometimes comes at the expense of not developing relationships with those we don’t know.
The larger issue of lack of trust in today’s world deserves its own series of blog posts (and more!) that I cannot provide, nor am I qualified to provide. What I can do though is reflect on how I’ve seen this lack of trust play out in organizational life and offer at least one suggestion for how we can start making it better.
I’ve been working in some facet of organizational development for more than 10 years, most recently running an OD consulting practice. I’ve had the distinct pleasure of working with organizations of all different sizes, industries and global footprints, and I can say that all of them (and they would agree) could benefit from making one thing a priority:
Developing the ability within their employees to have honest conversations with each other.
Honest conversations. They’re not easy. If they were, we wouldn’t have so many performance issues, miscommunication, ambiguous expectations and unclear definitions of success. As a consultant, I’ve seen this play out in a different light than when I was working inside organizations. I’m now hearing the honest conversations as an unbiased third party, but I’m the wrong person for them to be directed to.
One of many things we can do to increase levels of trust within our organizations is to start being honest with each other. We have to start somewhere, and I believe one place we can all make a difference is by making a personal commitment to have honest conversations with our colleagues, managers, and team members.
Try it this week. I venture to bet you’ll feel a sense of relief and will also realize more constructive outcomes than you’ve possibly had in years. What’s holding you back? Let’s work together to reframe our discussions in the workplace. Back to the basics with this one. #honesty
What can business leaders learn from this 5 minute high school spirit video? A Lot!!!
- Team spirit leads to school spirit (i.e., engage at the functional/team level and advocacy for the broader organization will naturally follow). Students proudly displayed their unique Senate, Soccer, Tennis, Bridge, and Drama swag, but in unison for the greater good of the entire school and community.
- Encourage affinity groups to convene. People like to connect with other people who have similar values, experiences, and interests. What are you doing to enable these connections at your organization? One of Maslow’s needs is Social/Belonging – it’s a human need that must be met before esteem and self-actualization can be reached. And HUMANS work for you, not ROBOTS.
- Your employees have a life outside of work (crazy, I know!). Did you notice a few parents and younger children in the video? Do you host open houses or other family-friendly events at your workplace? Your employees will likely be proud to share some of their 9-5 with the other half of their life. It will allow them to be more authentic in the workplace if they’ve shared the personal side of their lives with their teammates. Plus, you’ll only be gaining more ambassadors for your company!
- Engagement doesn’t happen without leadership. Someone had to “let” this happen. Students likely came to the “powers that be” with an idea, and luckily they listened, sought to understand, were open to trying new things, and were okay with taking a risk.
- It’s okay to let loose, have a little fun, and let your unique personality shine through. Be authentic and don’t be afraid of what other people will think (you might just be a male swimmer with a closet desire to shake your booty in your speedo on camera!). On a more serious note, let your guard down every now and then around your team and just be yourself.
And yes, these are the types of things that run through my head while watching clips like this – just trying to keep it real! Anything to add? Please share!