In line with the Simply Lead theme to this year’s Leadercast event, let me continue this series by starting this post with a simple formula:
2 is better than 1 because 2 does it better than 1. Without trust, you only have 1.
One of the speakers at Leadercast was Mike Krzyzewsk – better known as “Coach K” – who has been the head coach of Duke University’s men’s basketball program since 1980. Coach K shared the above statement when talking about his experience coaching Team USA’s Olympic Basketball team, whom he led to gold medal victories in both the Beijing and London summer games.
As you can imagine, Coach K had some “big” personalities to lead – Kobe Bryant, LeBron James, and Carmelo Anthony to name a few. The best-of-the-best from all across the United States, with each potentially having their own personal agenda.
Trust was a critical factor to their success – trust in Coach K to lead well and trust in each other to give their best on the court so that the entire team, and country, would claim the Gold. Without trust, they would not have been able to benefit from their collective strengths and contributions, as demonstrated by the simple Trust Formula infographic below.
How Can You Build Trust?
As a leader, what can you do to gain the trust of your team? Here are a few simple actions you can take to get started:
1. Make eye contact and actively listen to your team members. Just these two things alone with go a long way.
2. Always tell the truth, expect the truth, and stay true to your word. The trust lost after just one broken promise or little white lie could take months or even years to rebuild.
3. Be transparent. Share information consistently, openly and in a timely manner, even if you can’t expose every last detail.
4. Spend time in the trenches. Think Undercover Boss for this one. Frontline employees sometimes feel disconnected from the bigger picture, yet they are usually your subject matter experts and have incredibly valuable insights into your customers and solutions. Acknowledge and involve them as trusted partners to the organization’s success.
5. Empower your team members. Demonstrate the trust you have in them to take an idea and run with it, and they will likely reciprocate that same level of trust back to you. No one likes being micro-managed.
6. Give the credit to the team. Never take sole credit for something that went well – it’s never the result of just one person. Give credit where credit is due. Read the Core Chat post on 3 Ways to Make Recognition Meaningful.
How do you build trust amongst your team? Please share your thoughts and ideas below. Because after all,
Be sure to subscribe to Core Chat and continue to follow the Leadercast series as I recap some of the key take-aways from this inspirational event!
This post comes fresh off the heels of Leadercast 2013, which brought together 120,000 people in 750 “host” sites in 25 countries around the world for a leadership boot camp of sorts. The impressive speaker line-up included world-renowned executive coaches, sports icons, political officials, and best-selling authors, such as John C. Maxwell, Condoleezza Rice, and Jack Welch.
Did you happen to miss out? No worries – I will be running a series on Core Chat that will take a deeper dive into some of the concepts from the event. I’d love for you to subscribe, follow along, and contribute. If you did attend, please share your thoughts throughout the series as well. Let’s not let the dialogue die just because May 10th is over – let’s keep this critical conversation going!
The theme of this year’s event was Simply Lead. In the spirit of simplicity, this first post is the Cliff’s Notes version of Leadercast 2013. If you don’t continue to follow this series, at a very minimum you can start to Simply Lead just by reading and acting on the next 345 words – I have packaged up 7 hours of learning, 9 speakers’ insights, and 15 pages of notes into 5 key takeaways from the event.
1. Understand that leadership is not a role or title. “Leadership is influence. Nothing more, nothing less.” ~ John C. Maxwell
Everyone reading this post has the opportunity to lead, regardless of your age, gender, occupation, or position within an organization. How can you lead without the title? Check out the recent Harvard Business Review post on this topic here.
2. Intentionally add value to others every day.
Another great reminder from @JohnCMaxwell. Leadership is not about you. Leaders spend their energy and resources putting their followers in positions to succeed. During Jack Welch’s tenure as CEO at GE, capital rose by $387 billion. What did his day-to-day look like? He spent 70% of his time building and developing his team…and his team took it from there.
You don’t need a team in the literal sense – add value to colleagues, clients, neighbors, family, and a “followership” will naturally occur.
Okay, I need you to get a little physical for this one. Lieutenant Commander and Navy Seal Rorke Denver led us through this exercise at Leadercast (don’t worry – it’s not painful):
- Lift your arms up.
- No really – do it.
- Still waiting…
- Ok, thank you.
- Now relax your shoulders and then reach back up as high as you can.
- Now stretch them just 1-inch higher.
Give one more inch in everything you do. Ask for opportunities. Act on opportunities. Do things that are uncomfortable and challenging. Push yourself to GROW, and bring others along for the ride!
“With growth comes complexity, and complexity is the enemy of clarity.” ~ Andy Stanley
You can’t Lead Simply without staying laser focused on what matters most and prioritizing your time appropriately. You don’t need more time, you need greater focus. As mentioned at Leadercast – Mother Theresa only had 24 hours – just sayin’.
5. Stop looking for a leader to solve a problem. Be the leader who solves the problem.
The next time you’re frantically looking around for someone to solve a problem for you, stop and ask yourself, “how would I solve this problem?” – and then go out and do it!
Stay tuned over the next few weeks as we take a deeper dive into some of these concepts and a few others from Leadercast 2013. If you attended the event, are there any other key takeaways on your Top 5 list?
Click here to read part 2 of the Leadercast series: The Trust Formula.
Click here to read part 3 of the Leadercast series: Goodbye Old Friend, It’s Been Real.